Customer Service / Internal Trade Sales Representative
28/04/2025
27/06/2025
Permanent - Full Time
Sydney
Trades & Services
Established in 1975, Access Hardware is a family owned and operated Australian company dedicated to excellence in all aspects of architectural hardware and security solutions. We are Australia’s largest specialist distributor of architectural door hardware, and associated products for the construction industry. With offices across Australia, offering the biggest range of Australian and international brands we are committed to constantly improving the service we provide our customers.
As a family-owned and operated business, we value the contribution and well-being of all our staff.
Job Description
We’re on the lookout for an enthusiastic and dedicated Customer Service / Internal Trade Sales Representative to become a valued member of our team. This is an exciting opportunity to work in a supportive environment where your skills and contributions will be genuinely appreciated.
About the role:
Handle counter and telephone sales inquiries
Process sales and purchase orders efficiently
Support our external sales team with day-to-day needs
Prepare sales quotations and following up via phone and email
Use your general computer skills to manage customer and order information
About you:
Excellent customer service skills with a friendly, professional presence
A positive, team-oriented attitude
Experience in a Call Centre Environment with excellent customer service skills
Strong communication, problem-solving and interpersonal skills
Professional phone etiquette
Experience in architectural hardware is a plus, but not required
Confident computer skills
Why Access Hardware?
Because the people we employ make it a great place to work! Access Hardware will provide you with:
Autonomy and flexibility in your role
National career advancement opportunities
Access to Employee Assistance Program (EAP) for you and your family
Desired Skills and Experience
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you. Apply now!
The successful candidate will need to provide a National Police Clearance.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
